Datenschutzerklärung
Last Updated: July 8, 2026
Overview
AirBlizz operates this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you with a personalized shopping experience. Our store is powered by Shopify, which enables us to provide these Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
What Personal Information Do We Collect or Process?
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you. Personal information does not include data that has been anonymized or aggregated so that it can no longer be associated with an identifiable individual.
Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:
- Contact Information, including your name, billing address, shipping address, postal address, telephone number, and email address.
- Financial Information, including credit card and debit card details, bank account information, payment card information, transaction details, payment method, payment confirmations, and other payment-related information.
- Account Information, including your username, password, security questions, account preferences, and settings.
- Transaction Information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your order history.
- Communications, including information you provide when contacting us, such as customer support inquiries.
- Device Information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage Information, including information about how and when you access, browse, or otherwise interact with our Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from You
We collect information directly from you when you create an account, access or use our Services, communicate with us, place an order, or otherwise provide us with your personal information.
Automatically Through Our Services
We automatically collect certain information from your device when you visit our website or use our Services. This includes information collected through cookies and similar tracking technologies.
From Our Service Providers
We may receive personal information from service providers that assist us in operating our business and providing our Services, including payment processors, fulfillment partners, analytics providers, and cloud hosting providers.
From Our Business Partners and Other Third Parties
We may also receive personal information from trusted partners and third parties where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us and the Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving Our Services
We use your personal information to provide, operate, and improve our Services. This includes processing your orders and payments, fulfilling our contractual obligations, managing your account, storing your preferences, organizing shipping, facilitating returns and exchanges, enabling product reviews, and providing you with a personalized shopping experience, including product recommendations based on your purchases and browsing activity.
Marketing and Advertising
We may use your personal information to send you marketing communications by email, SMS, or other permitted channels. We may also display personalized advertisements for our products and services on our website and on third-party platforms based on your browsing activity, purchases, shopping cart contents, and interactions with our Services.
You may unsubscribe from marketing communications at any time by following the instructions included in our emails or by contacting us directly.
Security and Fraud Prevention
We use your personal information to verify your identity, process secure payments, detect and prevent fraud, unauthorized access, illegal activities, and other security risks. We also use this information to protect our customers, our business, and the integrity of our Services.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone.
Customer Support and Communication
We use your personal information to provide customer support, respond to your inquiries, process requests, and maintain our relationship with you.
Legal Compliance
We may use your personal information to comply with applicable laws, legal obligations, court orders, governmental requests, law enforcement investigations, regulatory requirements, or to establish, exercise, or defend legal claims. We may also use your information to investigate violations of our Terms of Service or other policies and to protect our legal rights.
How We Share Personal Information
We may share your personal information with third parties when necessary for legitimate business purposes, including:
Service Providers
We share personal information with trusted third-party service providers who perform services on our behalf, including payment processing, order fulfillment, shipping, cloud hosting, IT services, analytics, fraud prevention, and customer support.
Business and Marketing Partners
We may share personal information with business and marketing partners to provide personalized advertising and promotional content. For example, we use Shopify and other third-party services to display advertisements based on your interactions with our store and other websites.
These partners process your personal information in accordance with their own privacy policies.
At Your Direction
We may disclose your personal information when you request or authorize us to do so, such as when arranging product delivery or when you choose to use social media integrations, login services, or other third-party features.
Corporate Affiliates
We may share personal information with companies within our corporate group or affiliated businesses where necessary to operate our business.
Legal Requirements and Business Transfers
We may disclose personal information when required by law, in response to legal requests, court orders, subpoenas, or government investigations, or when necessary to protect our rights, enforce our Terms of Service, prevent fraud, or comply with legal obligations.
We may also transfer personal information in connection with a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar business transaction.
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through our Services may be shared with Shopify and with third-party service providers located in countries other than your country of residence where necessary to provide and improve the Services.
To help protect, grow, and improve our business, we may also use certain enhanced Shopify features that utilize information derived from your interactions with our store, other merchants, and Shopify.
For these purposes, Shopify may process personal information collected through your interactions with our store, other Shopify merchants, and Shopify itself.
In these circumstances, Shopify acts as an independent data controller with respect to its own processing activities and is responsible for responding to requests regarding your privacy rights where applicable.
For more information about how Shopify processes your personal information, please review the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
Our Services may contain links to third-party websites, applications, or online platforms that are not owned or controlled by AirBlizz.
If you choose to access a third-party website, you should review its privacy policy, security practices, and terms of use before providing any personal information.
We are not responsible for the privacy practices, security, accuracy, reliability, or content of any third-party websites or services.
Information you voluntarily share on public or semi-public platforms, including social media websites, may be visible to other users and may be collected or used by third parties without our control.
The inclusion of links to third-party websites does not imply our endorsement of those websites, their operators, or their content unless explicitly stated.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect, use, or disclose personal information from children who have not reached the legal age of majority in their country of residence.
If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us using the contact details provided below so that we can delete the information where required by applicable law.
To the best of our knowledge, we do not knowingly sell or share the personal information of individuals under the age of 16, as defined by applicable privacy laws.
Data Security and Retention
We implement reasonable technical, administrative, and organizational safeguards designed to protect your personal information.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.
We retain your personal information only for as long as necessary to:
- Provide our Services;
- Maintain your account;
- Fulfill contractual obligations;
- Comply with legal obligations;
- Resolve disputes;
- Enforce our agreements and policies; or
- Protect our legitimate business interests.
The length of time we retain your personal information depends on the nature of the information and the purposes for which it was collected.
Your Privacy Rights
Depending on your country or region of residence, you may have certain rights regarding your personal information. These rights may include:
Right of Access
You may have the right to request access to the personal information we hold about you.
Right to Deletion
You may have the right to request that we delete the personal information we have collected about you, subject to applicable legal exceptions.
Right to Correction
You may have the right to request that we correct inaccurate or incomplete personal information.
Right to Data Portability
Where applicable, you may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to request that it be transferred to another service provider.
Marketing Preferences
We may send you promotional emails about our products and services. You may unsubscribe from these communications at any time by clicking the "Unsubscribe" link included in our emails.
Please note that even if you opt out of marketing communications, we may still send you non-promotional emails relating to your account, purchases, orders, or customer service inquiries.
Additional Rights for UK and EEA Residents
If you reside in the United Kingdom or the European Economic Area (EEA), you may also have the following rights:
- Right to Object to certain processing of your personal information.
- Right to Restrict Processing under certain circumstances.
- Right to Withdraw Consent where we rely on your consent to process your personal information.
Withdrawing your consent does not affect the lawfulness of any processing carried out before your consent was withdrawn.
You may exercise your rights by contacting us using the contact details provided below.
Where required by law, we may ask you to verify your identity before processing your request.
You may also authorize another person to submit a request on your behalf where permitted by applicable law.
Complaints
If you have any questions, concerns, or complaints regarding the way we process your personal information, please contact us using the contact information provided below.
If you are not satisfied with our response, you may have the right, depending on your country of residence, to lodge a complaint with your local data protection authority.
Residents of the European Economic Area (EEA) may also contact their national supervisory authority for data protection matters.
International Data Transfers
Your personal information may be transferred to, stored, and processed in countries outside your country of residence.
Where personal information is transferred outside the European Economic Area (EEA) or the United Kingdom, we rely on legally recognized transfer mechanisms, including the European Commission's Standard Contractual Clauses or equivalent safeguards approved under applicable law, unless the destination country has been recognized as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or operational needs.
When we make changes, we will post the updated Privacy Policy on this page, revise the "Last Updated" date, and provide any notices required by applicable law.
Your continued use of our Services after any changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise any of your privacy rights, you may contact us at:
AirBlizz
📧 Email: kevin@airblizz.com
📞 Phone: +41 799 023 848
📍 Address:
Stegstrasse 10
8730 Uznach
Switzerland